| |
| Taris |
| 07/23/2008 |
| ----------------------------------- |
| Brandon man you rock - thanks again!! |
|
| James |
| 07/23/2008 |
| ----------------------------------- |
| Brandon,
Yes - they arrived next day from the US which was very impressive delivery!! Thanks so much.
Cheers, James
|
|
| Raythomas Salcedo |
| 07/22/2008 |
| ----------------------------------- |
| David by far is the best and most helpful guy I have ever done business with. Working in the sales industry, I know good customer service when I see it. Thanks for all the help Ray
|
|
| Glenn Davis |
| 07/18/2008 |
| ----------------------------------- |
|
Once again Dave delivered as promised.
|
|
| YOUNIS M. QAHRAMAN |
| 07/14/2008 |
| ----------------------------------- |
|
DAVID WAS REALY HELPFUL, FAST,AND I CANT WAIT TO MAKE MY NEXT ORDER FROME HIM .
|
|
| Brandon Hansen |
| 06/30/2008 |
| ----------------------------------- |
| I showed up to your shop right after you had closed the doors to pick up a AEM wideband sensor. I was not expecting to get the sensor that night, I had figured you guys would just say oh sorry come back tomorrow, but that was not the case, |
|
| Le van an |
| 06/26/2008 |
| ----------------------------------- |
| David: A+++ GREAT SELLER !!!!! FANTASTIC NUMBER A+++ IM very happy. THANK ALL STAFF AN LE FROM CANADA |
|
| Konrad Peters |
| 06/25/2008 |
| ----------------------------------- |
| Thanks David. Once again you provided me with excellent service and great price. You'll have more business with me in the future! -Konrad |
|
| Josh Fields |
| 06/24/2008 |
| ----------------------------------- |
| Dave is the best there is. I needed a bunch of help this order and Dave was right there waiting to help. |
|
| Greg Combs |
| 06/23/2008 |
| ----------------------------------- |
| David was honest and good to communicate with,Considering I am on the other side of the world.Will use him again in the future. |
|
| Chris |
| 06/15/2008 |
| ----------------------------------- |
| Brandon,
I came to work this morning, and when I opened your email, it worked just fine, i was able to see everything just fine. So you can disregard my email from yesterday. The diagrams are very self-explanatory. Thanks for the help. It'll make life alot easier on me!!!
I've been in this game for a long time, considering only being 28, and i've been at this for more than a decade...you are one of the best customer service guys i've come across. I don't feel like I'm just a credit card number to you, or to HP Freaks. I really appreciate that, and it goes a long way with me. You have honestly gained a long-time customer.
Take it easy man, and have a good weekend. I hope it will be less humid for you guys in the Pacific NW than here in the Mid Atlantic this weekend!!! It's gonna be like Dante's 7th ring in the Divine Comedy!!!
Thanks again,
Dub |
|
| Brian Mathis |
| 06/13/2008 |
| ----------------------------------- |
| David Nguyen alone would keep me coming back to HPF. A diamond in the rough of the usual customer service. |
|
| Glenn Davis |
| 06/09/2008 |
| ----------------------------------- |
|
Dave was great to work with and answered all my questions to help me find exactly what i needed.
|
|
| Paul Roman |
| 06/06/2008 |
| ----------------------------------- |
|
David was very helpfull needed a part at last minute and he was able to get it to me on time like he said
|
|
| wryann vanriper |
| 06/05/2008 |
| ----------------------------------- |
| David is the man with the master plan!!!! Great guy love dealing with him |
|
| David Perez |
| 06/05/2008 |
| ----------------------------------- |
| david is a great seller very helpfull if you wannabuy parts you should ask for him ,,..... |
|
| Josh Fields |
| 06/05/2008 |
| ----------------------------------- |
| Putting together another build and I always turn to Dave, he never lets me down. The best service and a wealth of knowledge, he is a priceless resource for me. |
|
| Josh Fields |
| 06/05/2008 |
| ----------------------------------- |
|
The relationship I have with my salesperson and friend David Nguyen is the reason I continue to buy all my performance parts from HPF and I refer all of my clients to Dave when they ask me who is the best I tell the call Dave at HPF he will take great care of you.
|
|
| Paul Bettinger |
| 06/05/2008 |
| ----------------------------------- |
| Thank you so much. Helpfull staff helped me pick out the perfect exhaust and got it to me before race day! |
|
| Mark Ishak |
| 06/04/2008 |
| ----------------------------------- |
| I really appreciate the help and customer service I recieved from David. He was not only nice, but very helpful with my order and made sure everything was correct before finishing out my order. |
|
| Mark Ishak |
| 06/03/2008 |
| ----------------------------------- |
| Again, excellent customer service from David. I spent only $6.00, yet he treated me like I had just broken the bank. Top notch service, makes me wish I lived closer! Thanks again HPF! |
|
| Robert Billy |
| 05/28/2008 |
| ----------------------------------- |
|
David, was extremely curteous and helpful. He was friendly met all of my needs.
|
|
| Jim Nolden |
| 05/23/2008 |
| ----------------------------------- |
| I bought what I thought was a new Fluidyne radiator off of E-bay, and when it showed up two weeks later it turned out to be a very bad fake manufactured in Taiwan. I called HPF to send me a picture of a real Fluidyne to support my case and explained what happed to David Ngyuen in their parts department. Within minutes he busted open a new box and sent me a picture of a real Fluidyne radiator that I was able to prove my case with.
David then asked me what I paid on e-bay for the radiator and promptly matched the price of the knock off e-bay radiator and shipped it to me today. What in the world more could a vendor ever do to support you then that. I have learned my lesson trying to save a few bucks with E-bay. I can't say enough about HPF's. They are just plain awesome. I had my invoice before I got off the phone and a shipping confirmation minutes later.
These guys are the best, and by the way people if your looking for a Fluidyne don't buy one on E-bay get it from HPF's.
Thanks guys, I really can't say enough about what you have done to support the FI community. That kind of customer service has me thinking about what I could do with an E46 M3. |
|
| Mario Watson |
| 05/19/2008 |
| ----------------------------------- |
| David Nguyen is the bomb yo!;-}> Seriously, Dave has been more patient than I can believe. Always courteous. He has been extremely helpful in tracking down parts that are not even listed on the website. His follow thru has been fantastic. The lack of professional help availbe to the aftermarket tuner is pathetic. I am extremely thankful to have had Dave's help with my project amd will refer anyone I can in the future. |
|
| Daniel Flores |
| 05/16/2008 |
| ----------------------------------- |
| David you are the man thanks for all the great help I am now a dedicated customer for life I will for sure tell my friends to get with you guys GREAT JOB! |
|
| Craig Mayville |
| 05/15/2008 |
| ----------------------------------- |
| What can I say? David keeps me coming back. |
|
| Justin McCoy |
| 05/14/2008 |
| ----------------------------------- |
| David was awesome on the phone, very polite, and efficient. took a total of 5 min. to complete an order and set up a new account for me. he had answers to every question I had. HPF will definitely see more of my business in the future! |
|
| Ann |
| 05/09/2008 |
| ----------------------------------- |
| Jimmy- please tell your manager that you are a great employee- especially after dealing with someone who does not have all of her brain parts working.
I am grateful for all of your help.
Ann
|
|
| Andreas Heijel |
| 05/08/2008 |
| ----------------------------------- |
| What can i say, i like David as a person and he is very helpful, and he always recomend the best stuff not the expensive stuff. he is outstanding. i hops you can read my english :D |
|
| Donald Williams |
| 05/08/2008 |
| ----------------------------------- |
| i was looking for aem standalone 30-1600 that was on back order. i had called 20-30 places looking for one and Christopher was the only person that knew that aem had a 30-1600 with ugeo built in. so he contacted aem to make sure Aem had one for me for sure they did and Christopher called me back and advised me to spend the extra money to get it before it was sold. so i did and i felt like i got a fair price for it. i one-day shipped it and i got it the next day. so iam very happy that iam going to able to race the car next weekend. Thanks Christopher |
|
| David Hall |
| 05/07/2008 |
| ----------------------------------- |
| David was excellent to deal with Would have liked to rated him 11 on a few reviews. Because of his willingness to work on excellent pricing I will definitely be completing my project with HorsepowerFreaks help this fall. |
|
| Eddy Alvarez |
| 05/07/2008 |
| ----------------------------------- |
| David hands down best person to do business with. |
|
| Alexander Roig |
| 05/07/2008 |
| ----------------------------------- |
| Great costumer service david, excellent! Thank you! |
|
| Brett Mackenzie |
| 05/06/2008 |
| ----------------------------------- |
| David is very helful with fast response to emails. Great follow up n back orders. Definitely an asset to any business. I am an Australian based business and will be using HPF for all future overseas transactions. Thanks |
|
| Linda Nguyen |
| 05/05/2008 |
| ----------------------------------- |
| David Nguyen has been a great salesperson who gave great customer service. have recommended many friends to have a look at the website and commented on horsepowerfreaks exceptional service and won't be disappointed. |
|
| Greg Ogden |
| 04/30/2008 |
| ----------------------------------- |
| David was great and very up front and extremely helpful during the process and followed through with everything he said he would do. David and the rest of the staff at horsepower freaks are great and i would highly recommend doing buisness with them to anyone! |
|
| Carlton Hui |
| 04/30/2008 |
| ----------------------------------- |
| David, best damn customer service Ive ever had, this guy is friggen awesome |
|
| Neftali Garay |
| 04/29/2008 |
| ----------------------------------- |
| Ready, willing and able. Hire 10 more like Christopher Gamboa |
|
| Robert Cleary |
| 04/28/2008 |
| ----------------------------------- |
|
Dave went above and beyond,Great Service!!
|
|
| Jose Cepeda |
| 04/28/2008 |
| ----------------------------------- |
| chris was very helpful in findind my short shifter for my jetta it works better than ever i will be buying more stuff from you guys in the future, fast shiping was very nice too thanks chris. |
|
| Aaron Obermiller |
| 04/23/2008 |
| ----------------------------------- |
| An item I originally ordered was back-ordered. I found out I had to have it sooner (for an event) called up Chris and got everything taken care of in less than five minutes. Chris was great to deal with and I have no problem putting in a good word for you guys on the various forums I participate in (which is where I originally heard of you). Thanks again. Can't wait to get my springs installed. |
|
| Steve Hert |
| 04/22/2008 |
| ----------------------------------- |
| Christopher Gamboa was a pleasure doing buisness with. Thank you for actually taking the time and being honest about a product not being in stock and being a couple days to get. A lot of companeys will not tell you they don't have the product in stock and hope they can get it. Shady on there part. Have nothing but good to say about the sales team. Will defanitly come back again. |
|
| Robert Borch |
| 04/21/2008 |
| ----------------------------------- |
| Dave is by far the BEST sales person i have ever dealt with. His attitude is great! He is also very helpful and knowledgeable especially when it comes to parts. Doing buisness with Dave makes me not want to do buisiness anywhere else. |
|
| Thaine Creitz |
| 04/18/2008 |
| ----------------------------------- |
| David has been extremely helpful and flexible in locating and shipping my performance parts to the shop doing the work. HPF is the only place to spend your money even if you can buy direct from the source |
|
| Eugene Kotomori |
| 04/16/2008 |
| ----------------------------------- |
| I would like to thank horsepower freaks for the fast shipping, great costumer service, and the great quailty of the product. Yoou guys rock and you will be doing business with me again for sure. I will sread the word about you guys and how great you guys are. THANK YOU SO MUCH Eugene Kotomori |
|
| John Wilson |
| 04/14/2008 |
| ----------------------------------- |
| you know it was about a year ago when i last spoke to david to buy things from him. and he even remembered me today! good memory, nice, everything. wish my temp manager at work was as nice as him. and as smart. |
|
| Kevin Gonzalez |
| 04/08/2008 |
| ----------------------------------- |
| I just wanted to comment that I was treated extremely well by Christopher. He is truly an asset to your company and deserves being commended on a job very well done. He has single-handedly restored my confidence in purchasing from HorsePowerFreaks. I will be doing business with you again. Kevin Gonzalez |
|
| Thaine Creitz |
| 04/07/2008 |
| ----------------------------------- |
| Finally somewhere I can spend money and not feel bad about it |
|
| Steven Livingstone |
| 04/07/2008 |
| ----------------------------------- |
| josh was great help we both didn't know what i was looking for but he win't to the website and found the part i need'd and got it dune. it seems like i get josh alot witch is cool becasue i know im going to get what he finds never had a bad brand yet. |
|
| Normand Chouinard |
| 04/03/2008 |
| ----------------------------------- |
| David Nguyen was phenomenal. With all the avialable sites available to order from, it's competitive. Because of David, I will return. |
|
| Carron Boos |
| 04/01/2008 |
| ----------------------------------- |
| I ordered by phone and was helped by David Nguyen (salesperson). I was very impressed, not only was he pleasant he also went out of his way to ensure the transaction and availability of the product was complete. 10*'s out of 10, thanks Dave |
|
| Jesse Jordan |
| 04/01/2008 |
| ----------------------------------- |
| I just wanted to say that you guys at HPF are awesome. You all have helped me and takin time to serve me. Exspecially David, I started talking to him when I was in iraq when I first saw the HPF turbo kit that was being developed, and for days, weeks and months I kept asking david more and more questions, and he kept spitin out the answers. When it was time to order the kit, david got things rollin and it was sittin at the house in no time waiting for me to get home and install it, and now as for the HPF store itself, Its crazy, ive never been to a nicer Tuner shop ever!! |
|
| Michael Paradis |
| 03/31/2008 |
| ----------------------------------- |
| david nguyen was my sales person and did a fantastic job helpin me out even though im in afghanistan. |
|
| Konrad Peters |
| 03/31/2008 |
| ----------------------------------- |
| David is the BEST! He was very helpful and worked with me. I DEFINATELY will be ordering more things in the future from him. Thanks again! |
|
| Tristan Staines |
| 03/27/2008 |
| ----------------------------------- |
| Dave is the MAN!!! made my transaction speedy and pleasant. |
|
| Kamerron Knudtson |
| 03/25/2008 |
| ----------------------------------- |
| great advice great attitude, and very knowledgable. Thanks David, for the advice and I plan on following up with you on that exhaust system. |
|
| scottdriv1@aol.com |
| 03/25/2008 |
| ----------------------------------- |
| Daivd is the only person who I will talk to. He answer's all mine question in a professional manner. His knowledge is great. |
|
| Josh Fields |
| 03/21/2008 |
| ----------------------------------- |
| Dave is the best salesperson I have ever worked with. His customer service is unmatched anywhere. |
|
| Nick Seery |
| 03/19/2008 |
| ----------------------------------- |
| dave you are the best salesman in the world, you are allways helpful and get me what i need... thankyou... i'll keep buying from you.... ttyl |
|
| Ash Mo |
| 03/19/2008 |
| ----------------------------------- |
| Saved my hide! Thanks a mill Dave! Jegs made me wait over 3 weeks before telling me that they no longer sell the unit!!! |
|
| Vincent Cuasay |
| 03/11/2008 |
| ----------------------------------- |
|
Awesome customer service I am very grateful for the help that was provided. I was under a tight deadline and I made it thanks to Mr David Nguyen.
|
|
| Greg Radich |
| 03/11/2008 |
| ----------------------------------- |
| Would gladly deal with David again. |
|
| Viktor Nevedrov |
| 03/04/2008 |
| ----------------------------------- |
|
Dave is a GREAT guy.Very helpfull. What ever you need help with, Dave is the guy to ask. Keep up the good work man.:)
|
|
| Josh Fields |
| 02/26/2008 |
| ----------------------------------- |
|
Dave comes through again, still the best customer service I have ever had. Dave is the reason I buy from HPF.
|
|
| Jason Hunt |
| 02/22/2008 |
| ----------------------------------- |
| Thanks for the good service, and great communication. This was a re-order from Spooled motorsports, who never communicated, and waited over a month before I called and made them refund money. You guys are a breath of fresh air after dealing with them. |
|
| Jeff Coon |
| 02/21/2008 |
| ----------------------------------- |
| David is a cool guy and easy to work with. might i say he deserves a raise or bonus.
|
|
| Martin Santos |
| 02/14/2008 |
| ----------------------------------- |
| David has been a rfealy good sales person. he has helped me out a whole lot telling me what would be good for my vehicle and helping me decide what I should get next for my car. |
|
| Dimitrios Andriopoulos |
| 02/14/2008 |
| ----------------------------------- |
| david heis the best and heis lifesaver thanks mr dave for ur help and i will be back for sure dimitris |
|
| jeffrey cavarello |
| 02/13/2008 |
| ----------------------------------- |
| Dave was an excellent help. He directed me towards the right product for my application. I will be a returning customer thanks to him!! |
|
| Chad Mitchell |
| 02/07/2008 |
| ----------------------------------- |
| David has been a dream to work with, He's got extensive knowledge, amazing ability to get back with me ASAP, and has one of the most wonderful attitudes. Truly is an asset to the team. |
|
| Michael Davis |
| 02/07/2008 |
| ----------------------------------- |
| I've dealt with Branden on multiple occasions and he has always been quick, informative, through, and at times creative in his sales and problem solving. 10 is not high enough. |
|
| Rishi Sewgobind |
| 01/30/2008 |
| ----------------------------------- |
| David is the man to deal with, best service ever!!!
|
|
| Daniel Mcgarry |
| 01/25/2008 |
| ----------------------------------- |
| over the phone branden was very knowledgeable and informative. the whole process ordering over the phone took less than 5 minutes, i was expecting a long drawn out process. he even called the week after the order was placed to make sure that it had arrived, and was genuinely interested in my project and the power that it had put down. |
|
| Charles Overturf |
| 01/25/2008 |
| ----------------------------------- |
| The customer service that I recieved was outstanding. Brandon did a great job.
|
|
| David Vara |
| 01/25/2008 |
| ----------------------------------- |
| David Nguyen is a great sales person! Very friendly! I could see his smile and bubbly attitude over the phone! |
|
| David Enniss |
| 01/25/2008 |
| ----------------------------------- |
| Branden was very helpful and I would call again for products because of him. Thanks Branden! |
|
| Jimmy Ronald |
| 01/25/2008 |
| ----------------------------------- |
| Very prompt, fast and clear. It's been fun doing business with HorsepowerFreaks through Branden. I will need something else sooner or later, and I'll think of you guys first. |
|
| Ron Lacasse |
| 01/25/2008 |
| ----------------------------------- |
| Branden is the kind of person that is very customer oriented. Branden is a very valuable asset to this shop. Branden I really owe you for your efforts. Ron |
|
| Michael Davis |
| 01/25/2008 |
| ----------------------------------- |
| Answered all my questions and even caught a refund mistake. Made calls to MFGs for me and found out exactly what I needed to know. Give this guy a bonus. |
|
| Ryan White |
| 01/25/2008 |
| ----------------------------------- |
| Brandon kicks ass! Thanks for everything bro, your advise, tips and helpfulness is excellent. |
|
| Jules Garcia |
| 01/22/2008 |
| ----------------------------------- |
| David, thanks for all your help and patience with my inquiry. I've been in sales for 35 years, you are one of the best I've worked with. All the best in 2008. |
|
| Kha Nguyen |
| 01/08/2008 |
| ----------------------------------- |
| Dave was quick in getting all the information I needed and I would definitely go back to him for future business. Thanks again Dave! |
|
| Thomas Klemann |
| 01/03/2008 |
| ----------------------------------- |
| David was extremely helpful, and was willing to confirm fitment for me prior to purchase. David's willingness to do so made me order my Radiator immediately. Very Nice! |
|
| Jayrald Bercasio |
| 01/03/2008 |
| ----------------------------------- |
|
David, your the best, very helpful, positive attitude, very familiar with the parts i need, Horsepower freaks will be my choice on my next project. |
|
| Frank Perez |
| 12/27/2007 |
| ----------------------------------- |
| David is a very friendly, knowledgeable sale's person.
|
|
| Rosendo Dimas |
| 12/21/2007 |
| ----------------------------------- |
| David is an asset to your company. |
|
| James Tyson |
| 12/20/2007 |
| ----------------------------------- |
| David was excellent with a fast response that included the right info. This is very hard to come across being in a timezone that is on average 12 hours ahead of most states in the USA |
|
| Lorenzo Brogi |
| 12/18/2007 |
| ----------------------------------- |
| Dave, you're great! Fast answer, great attitude and knowledge, the best international sales man. Thanks Lorenzo |
|
| Craig Mayville |
| 12/18/2007 |
| ----------------------------------- |
| This is the second time I've made a purchase with David and I will definitely be dealing with him repeatedly in the future. |
|
| Sean Boyl |
| 12/17/2007 |
| ----------------------------------- |
| David was awesome and I can honestly say I don't think I have ever had a better customer service/sales experience! Keep it up David! Thanks! |
|
| Gerry Meaney |
| 12/13/2007 |
| ----------------------------------- |
| Branden was outstanding in all the aforementioned areas. This was my first experience in your store. As I told Branden my son is in Iraq and his car went dead the night before he left. He called me and asked me to get the part at HorsepowerFreaks. It was a totally awesome experience. There are a lot of businesses that could learn from your business operation. Thanks again, Gerry
|
|
| Feroz Nazirbage |
| 12/09/2007 |
| ----------------------------------- |
| branden is a very good sales rep thanks alot |
|
| Ryan Oconnor |
| 12/07/2007 |
| ----------------------------------- |
| Friendly, helpful, and very prompt with confirmation of order shipping etc... |
|
| Jessica Baker |
| 12/07/2007 |
| ----------------------------------- |
| Branden was extremely helpful in helping with getting my boyfriend a Christmas gift. I don't know anything about cars so he was very patient and gave me the details about everything and offered ideas that I could use. Great salesperson! Thanks
|
|
| Carl Daley |
| 12/04/2007 |
| ----------------------------------- |
| Keep up the great work Branden. Talk to you soon. |
|
| Robert Overland |
| 11/20/2007 |
| ----------------------------------- |
| Real good person to deal with. Keep up the good work |
|
| Mark Pinnock |
| 11/09/2007 |
| ----------------------------------- |
| Branden was very knowledgeable, competent and very patient. He is definately an asset to your organization. |
|
| Joel Grannas |
| 11/07/2007 |
| ----------------------------------- |
| thanks again, branden is great! |
|
| Dennis Anderson |
| 11/06/2007 |
| ----------------------------------- |
| Jimmy was extremely helpful in the returning of a part I wrongly ordered, and in getting me the right part. I really appreciate the help and I intend on doing business with you again. |
|
| mario garaguso |
| 11/02/2007 |
| ----------------------------------- |
| Hey whats up. well i just want to say thank you for your help in getting my brakes too me so quickly wow less then a week. also you guys kick ass, your sales people take the time to answer your ?s and are really helpful. just so you know i will be shopping with you guys in the future. thank you. Mario Garaguso. |
|
| Linh Tran |
| 11/01/2007 |
| ----------------------------------- |
| Kyle was fantastic. He got me pricematched to Ebay quickly and efficiently. I'll be putting in a good word for him on the Viper forums!
|
|
| Mike Slobojian |
| 11/01/2007 |
| ----------------------------------- |
| Branden was very helpful. He knew exactly what i needed and helped me get it. Awesome salesperson
|
|
| Clint Lafferty |
| 10/23/2007 |
| ----------------------------------- |
| Being a new business and tyring to find helpful people that are willing to give you their time is rare.Kyle has done all of the above and has earned my business; please pass this on to him. C&S Custom Member Clint
|
|
| Dennis Combs |
| 10/22/2007 |
| ----------------------------------- |
| Branden is the "go to" guy there. Extremely helpful and is the reason I will continue to do business with HPF.com dennis combs |
|
| Robert Guerra |
| 10/18/2007 |
| ----------------------------------- |
| Excellent! Kyle kept up with my E-mail Questions and responded in a quick and professional manner. I will hope to deal with him more often.
|
|
| Adam Hurst |
| 10/17/2007 |
| ----------------------------------- |
| I called with a long list of random question for a couple specific not that popular motors.Brandon was a huge help and could not of been a better help.I very much appericate every thing you guys provide. |
|
| Kitt Holland |
| 10/16/2007 |
| ----------------------------------- |
| Kyl was very helpful. Returns calls in record time. I ask for him by name.
|
|
| Mike Loftus |
| 10/11/2007 |
| ----------------------------------- |
| You guys have the best in sales knowledge, you make understanding products a lot more easyer. I just wanted to say thanks for all the help, knowledge, and fun its been and can't wait to do it again! Also, I want to give thanks to Kyle in the sales department, for helpen me on picken the right system to use. Thanks Kyle I will be getting back ahold of you soon to start the fuel system. Mike L. and Jim L. |
|
| Tom Won |
| 10/09/2007 |
| ----------------------------------- |
| Keep up the great work: Kyle Snapp (A++++) 5 star service |
|
| Ryan Morgan |
| 10/08/2007 |
| ----------------------------------- |
| Kyle Snapp was awesome, he answered any questions I had and resolved any problems, promised a great product and thats exactly what I got, Thanks guys!!!! |
|
| Daniel Sanchez |
| 09/28/2007 |
| ----------------------------------- |
| Service was great, shipping was faster than I expected, and I will definitly by from you guys again. THANK YOU HORSEPOWERFREAKS!!!!!!!!!!!!!!!! |
|
| Andrew chin |
| 09/25/2007 |
| ----------------------------------- |
| David has been truly helpful, patient and provided me with advice all throughout this process. i want to say thank you again David and ill definately be shopping here again. |
|
| Josh Fields |
| 09/24/2007 |
| ----------------------------------- |
| Dave ext 103 has been nothing shy of perfection. He is the best of the best. |
|
| Andrew Chin |
| 09/20/2007 |
| ----------------------------------- |
| David has been truly helpful, patient and provided me with advice all throughout this process. i want to say thank you again David and ill definately be shopping here again. |
|
| Christopher Erz |
| 09/19/2007 |
| ----------------------------------- |
| If it wasn't for david I'd be up shits creak without a paddle =). Most knowledgable salesman I have ever spoken with. |
|
| Justin Moore |
| 09/19/2007 |
| ----------------------------------- |
| David really went out of his way to make sure that i knew exactly where my purchase was and what the details of the transaction were even after the sale, he has provided an exampletory customer service effort and in the most proffessional manner possible! Thanks again. |
|
| Christopher Erz |
| 09/18/2007 |
| ----------------------------------- |
| If it wasn't for david I would never have considered doing all the extra buisness I have and will continue to do. If he ever leaves horsepowerfreaks my buisness with you ends. He deserves a raise and medal of honor for going above and beyond the call of duty as a sales representitive |
|
| Christopher Kanenaga |
| 09/18/2007 |
| ----------------------------------- |
| Joel gave me a call the day after I ordered and he helped me correct my order after I accidentally ordered one front shock and one rear shock :) Great customer service! |
|
| Christopher Kanenaga |
| 09/18/2007 |
| ----------------------------------- |
| Joel gave me a call the day after I ordered and he helped me correct my order after I accidentally ordered one front shock and one rear shock :) Great customer service! |
|
| Christopher Erz |
| 09/13/2007 |
| ----------------------------------- |
| David is the most knowledgable salesman, with the go getter atitude to boot. He went out of his way to assist me in everything I was ordering and everything I need I couldn't get through horsepowerfreaks.com This man deserves a major raise. He went up and beyond the call of duty and Superseded every expectation I had. Amazing job done by him. Very professional, but laid back cool guy as well. I give him a 100 on your scale of 1-10. |
|
| Nichole Tangalin |
| 09/05/2007 |
| ----------------------------------- |
| Kyle was very polite and friendly. Unfortunately after the help he gave me, I ended up not needing the part and returned it, and again he was very polite. |
|
| Ashlin Wellam |
| 08/31/2007 |
| ----------------------------------- |
| Sales people reflect the business as a whole. I'm very impressed, David has been polite, quick to reply, helpful. I wish all internet companies would take a lesson from you guys, particularly automotive companies... |
|
| Tom McCarthy |
| 08/26/2007 |
| ----------------------------------- |
| WOW! The amazon reviews do not do justice to your site. All products were delivered faster than I expected. All of the right products in a short time, I will be shopping here again and will be telling my friends about this site. Thanks again. Tom McCarthy |
|
| James Tyson |
| 08/23/2007 |
| ----------------------------------- |
| David was excellent with a fast response that included the right info. This is very hard to come across being in a timezone that is on average 12 hours ahead of most states in the USA |
|
| Tom Scott |
| 08/16/2007 |
| ----------------------------------- |
| Packaging tape on top of box didn't hold up and there was no packing slip. Had it been an inflatable girlfriend I might have had some concerns :P ,but I don't think my timing cover was molested. Overall a very good experience and I'm sure I'll be back. |
|
| Tom Mccarthy |
| 08/13/2007 |
| ----------------------------------- |
| Kyle is outstanding. Very good sales rep. I had questions and he had answers. When he did not have the answers on hand, he called me back instead of leaving me on hold like most major corporations. This was the fastest ordering process I have ever had, and I had at least 3 phone calls to Kyle!! Now lets hope the products arrive in a timely fashion and I will be leaving even more positive feedback. |
|
| Vance Tresson |
| 08/09/2007 |
| ----------------------------------- |
| Dave was on the ball and not feeding me bs about having items you didn't have. Seemed very energetic. Informed me about some in house products with out pushing them. |
|
| Kyle Fitzpatrick |
| 08/09/2007 |
| ----------------------------------- |
| I called HorsePowerFreaks about picking up a AEM EMS for Skyline, and I CANNOT BELEIVE THE SERVICE I got from Kyle S., I have been into the tuner scene for a LONG time and I HAVE NEVER, in my life, experienced such good service. I have dealt with Nismo, Greddy, BLITZ, HKS, and Tomei and they have never treated me the way Kyle did. Very professional. Definitely has went wayyyyy out of his way for ME. With e-mails keeping me posted on whats goign on, to ACTUALLY getting calls back, from him helping me with the exchange rate. Thanks alot Kyle S and HorsepowerFreaks Kyle Fitzpatrick. Wasaga Beach, Ontario, Canada |
|
| Jim Simpson |
| 08/08/2007 |
| ----------------------------------- |
| Kyle Was Very Helpful! and Went the Extra mile to find out what he didnt know insted of making something up!!! HE NEEDS A RAISE!!! |
|
| Hubert Murias |
| 08/01/2007 |
| ----------------------------------- |
| Kyle knows what he's talking about!!!!! He takes the time to review options, pro's and con's, company history, etc., before selling a product. He doesn't pressure or anything negative like that. You can tell he is very enthusiastic about what he does. I would even hire the guy I could. lol... I am defenetly recommending my friends to Kyle / Horsepowerfreaks.com. |
|
| Larrow Kaufman |
| 07/25/2007 |
| ----------------------------------- |
| Great sales job. To be honest if David wouldn't have sent that reminder email about his previous quote I would have bought the differential from somone else. Because he sent the second email it allowed him to match the other pricing I received after I got the HPF quote. Chock it up to persistence. Too bad I had already ordered a ATL fuel cell from someone else already otherwise you would have gotten that sale as well. |
|
| Issac Rodriguez |
| 07/13/2007 |
| ----------------------------------- |
| THE SALES PERSON BRANDEN WAS NOT ONLY HELPFUL BUT VERY KNOWLEDGABLE ON THE PRODUCTS AND GAVE ME GOOD INPUT BASED ON ACTUAL USE OF THE PRODUCT WHEN APPLICABLE. I WILL DEFINTELY BE USING HPF AGAIN. THANKS FOR ALL THE HELP BRANDEN. |
|
| William Saul |
| 07/02/2007 |
| ----------------------------------- |
| Just wanted to say that HORSEPOWERFREAKS.com is the best. David, along with Ms. Kristin and rest of the staff are superb! Customer Service is top notch! Thank you HPF! |
|
| Bob Young |
| 06/15/2007 |
| ----------------------------------- |
| DAVID IS AN EXCEPTIONAL PERSON TO DEAL WITH. I TRIED TO GIVE HIM A "20" ON EACH CATAGORY, BUT IT WILL ONLY ALLOW A "10". GREAT JOB DAVID!!. BOB |
|
| Victor Karlowski |
| 06/13/2007 |
| ----------------------------------- |
| Even though the purchase did not go like we first planned, and although it was a technical error rather than personal error, David kept a great attitude and was very helpful. Together we arranged a quick solution which would not have been possible without David's great customer service! If my order arrives like its supposed to, I will be a 100% satisfied customer! |
|
| andrew aveno |
| 06/12/2007 |
| ----------------------------------- |
| Best customer service award goes to David very helpful..just wish you guyz are in Vancouver Canada |
|
| Raul Rivera |
| 06/12/2007 |
| ----------------------------------- |
| cant say anything wrong about David. |
|
| Michael Dixon |
| 06/06/2007 |
| ----------------------------------- |
| David continues to wow me. Incredible salesman. |
|
| Brian Jeffords |
| 05/24/2007 |
| ----------------------------------- |
| As always the BEST service on the web with also the BEST phone support staff. Everytime I do business with HPF I come away happy. |
|
| Goldoni Diligent |
| 05/19/2007 |
| ----------------------------------- |
| I applaud you guys as an internet store. Your site has been a reference for me for a long time. Your prices are always fair and the site is very well designed making it easy to navigate. Your order process is always smooth and brings a feeling of security. Your selection is always a good variety. Nothing but praise. Other sites dont even come close. I would suggest offering non USDM products. JDM/UK parts are steady getting popular. The sites that offer them are over priced and dont offer the solid site format that yours does. If possible JDM/UK parts would benefit you as a business and us the consumer. Thanks again. |
|
| Jason Rodgers |
| 05/18/2007 |
| ----------------------------------- |
| Good Customer Service by Dave. Very Helpful and I will definitely come back for more parts. |
|
| Willard Smith |
| 05/16/2007 |
| ----------------------------------- |
| This was my first time buying from horsepowerfreaks and i got to say that there customer service is really great, right away they responded to my order and emails. I would definately do bussines again. |
|
| David Johnson |
| 05/12/2007 |
| ----------------------------------- |
| Even though David must be dealing with high volume, he made me feel like he was interested in my project. I was happily surprised. |
|
| Christopher Morgan |
| 05/10/2007 |
| ----------------------------------- |
| Great Customer Service, very helpful, answered all my questions and made this a smooth transaction. Thanks Chris! |
|
| Nishad V. P. |
| 05/10/2007 |
| ----------------------------------- |
| Very good service for international customers. Better timings than estimates. Always on time. |
|
| Mike Weber |
| 05/01/2007 |
| ----------------------------------- |
| david did a great job helping me with my parts and has very good knowledge about what i needed... THANKS DAVE! Talk to you soon..for more parts! |
|
| Enzo Gonzalez |
| 04/24/2007 |
| ----------------------------------- |
| You guys are great, very communicative. that is a big plus, thanks for letting me know about my product which in fact was great. |
|
| David Dindak |
| 04/23/2007 |
| ----------------------------------- |
| horsepowerfreaks.com is the best online performance shop i found. they are very quik to reply after ordering and fast shipping is always a plus. i recomend them for all performance needs import/domestic. I HAVE NEVER HAD ANY PROBLEM THAT THEY COULDNT HELP WITH ABOUT MY BUILD. A++ great job guys! |
|
| Michael Dixon |
| 04/21/2007 |
| ----------------------------------- |
| David is the best salesperson I have ever dealt with. Helped me a number of times, and followed through multiple times to make sure everything worked out for me. I will be doing business again especially because of him. |
|
| zigmunds pakalnieks |
| 04/19/2007 |
| ----------------------------------- |
| David - great person to contact. Thumbs up for personal attitude. as an international customer can`t have a better salesman. |
|
| Mike Roso |
| 04/19/2007 |
| ----------------------------------- |
| I think solid 10's speaks for it self.., especially sinse I never give anything a 10 unless it deserves it. |
|
| Kevin Schumaker |
| 03/30/2007 |
| ----------------------------------- |
| David man, you're awesome, thanks for getting me those products today! life saver for sure. |
|
| Brett Feauto |
| 03/28/2007 |
| ----------------------------------- |
| Super Dave Is one of the best sales persons I have ever dealt with in the automotive industry, because of him I will always check with hpf for anything I need in the future, and will reccomend him personally to all of my friends. |
|
| Christian Sassi |
| 03/27/2007 |
| ----------------------------------- |
| If there were higher numbers I would choose them.Great service. |
|
| sergio iraheta |
| 03/23/2007 |
| ----------------------------------- |
| david was great! he followed up with and was very precise and knowledgable. i will deffinitly get back with david for any future parts purchases. awsome job david did! |
|
| Clyde Lewis |
| 03/21/2007 |
| ----------------------------------- |
| Desi was exceptional. Returned call exactly as he had agreed to. The email info on tracking and shipping was way above average. I'll be back. |
|
| Bill Perkins |
| 03/19/2007 |
| ----------------------------------- |
| Dave Nguyen went out of his way to help make sure I got the right WBO2 sensor. He called FJO and called be back several time. As always HPF customer service is #1 |
|
| Alex Torres |
| 03/19/2007 |
| ----------------------------------- |
| great salesperson answers all of my questions and made sure I was going to received item just when I wanted it before placing the order.
|
|
| Al Salt Al Kharusi |
| 03/19/2007 |
| ----------------------------------- |
| Excelent service, will surley recomend, very happy with the speed that it was shipped to the middle east (infact my boost controller that i ordered at the same time from another website hasnt reached me yet and it was sent from the US to Canada)!!! Will surley very soon be ording more parts from you. |
|
| Al Salt Al Kharusi |
| 03/19/2007 |
| ----------------------------------- |
| Very good service, received e-mails after every step, Thanks Alot David. |
|
| cory biggs |
| 03/17/2007 |
| ----------------------------------- |
| I was very pleased with david and plan on using him for anything else that i decide to buy.. |
|
| daniel clay |
| 03/16/2007 |
| ----------------------------------- |
| Used amazon, but you all have grat customer service!!!! I allways knew what was going on and where my package was, great job!! |
|
| Chris Orrison |
| 03/16/2007 |
| ----------------------------------- |
| Great site, parts came in fast. |
|
| Saxon Thomas |
| 03/16/2007 |
| ----------------------------------- |
| David is an exceptional employee for you guys. He definitely went above and beyond the call of duty to make sure I got the parts I wanted and that I got them on time. From now on when I do business with you guys I am definitely requesting that David be my salesman; and I will definitely spread the word about you guys to everyone I know. Thanks again David!! |
|
| Raymond beede |
| 03/14/2007 |
| ----------------------------------- |
| David was very knowledgable, and profensional at all times, and overall extreamly helpfull. Thank you for your time and effort! I look forward to my next visit. |
|
| Kevin Cummings |
| 03/14/2007 |
| ----------------------------------- |
| called me that day to tell me somehting wa on backorder! thanks man |
|
| Thomas Cao |
| 03/12/2007 |
| ----------------------------------- |
| Thanks David for the order, and your outstanding helpfulness though the process. -Thomas |
|
| Ty Kunishige |
| 03/10/2007 |
| ----------------------------------- |
| Very great treatment throughout all of my purchases. Very quick e-mail responses and overall understanding of situations. One of the best representatives I have personally delt with yet. |
|
| andrew fletcher |
| 03/07/2007 |
| ----------------------------------- |
| great salesperson. no problem at all. thanks much |
|
| Michael de leon |
| 03/06/2007 |
| ----------------------------------- |
| they helped me so fast and had a lot of knowledge
|
|
| Morgan Peetz |
| 03/06/2007 |
| ----------------------------------- |
| It was a pleasure to do business with David. I hope to work with him in the future. Thanks. Morgan |
|
| Coral Wood |
| 03/06/2007 |
| ----------------------------------- |
| Everything has been wonderful! I've had no problems and have certainly enjoyed the products. Your company has wonderful service and great shipping! Thanks for being great! |
|
| Kevin Cummings |
| 03/05/2007 |
| ----------------------------------- |
| I would just like to say thank you to your staff for doing a wonderful job..i also love the website, it has everything i have been looking for..recently i ordered and item that was backordered and a staff member contaced me that day and told me about it and what would be done.. this was very important to me because it shows that you acutally care about your customers...so thank you for your time, products and wonderful customer service...i WILL be ordering from you all again soon! |
|
| William Combs |
| 03/05/2007 |
| ----------------------------------- |
| I had a problem with shipping location vrs. billing location. But after talking with KYLE SNAPP he went out of his way to assist me in getting the problem straight. Not many people go beyond the 100% but Kyle did... He even called me back to inform me of a mistake my creditor made and it was straighten out right away. Thanks to Kyle keep up the good work..A credit to your company.... Thanks again Kyle William A. Combs.. |
|
| Ian Middleton |
| 03/05/2007 |
| ----------------------------------- |
| I just got off the phone with a HPF retailer and I couldn't be happier with the service. He saved me an additional 15 bucks on the part and put my order in fast. Excellent customer service. I have dealt with HPF before and enjoy giving them my business. Thanks again. |
|
| Lukasz Ciezadlo |
| 03/02/2007 |
| ----------------------------------- |
| He even called me the day I was going to receive the package to remind me. Very nice guy. |
|
| Jason Drobeck |
| 03/02/2007 |
| ----------------------------------- |
| Thanks to David for making sure the parts were in stock before making the sale as well as getting the part to me fast as possible. |
|
| Janie Gonzalez |
| 03/02/2007 |
| ----------------------------------- |
| excellent customer service, very helpful |
|
| Robert Norris |
| 02/19/2007 |
| ----------------------------------- |
| Wow. As always, one of the best ever. Thanks.
|
|
| Kennith Muir |
| 02/19/2007 |
| ----------------------------------- |
| I was amazed at how fast it arrived! |
|
| Brian Jeffords |
| 02/19/2007 |
| ----------------------------------- |
| Your shipping dept. is very helpful and has been willing to go the extra step for me. |
|
| Chris Kerns |
| 02/16/2007 |
| ----------------------------------- |
| Amazing company! Item was in great condition and got here sooner than i expected! |
|
| Jason Batcock |
| 02/15/2007 |
| ----------------------------------- |
| I’d just like to let you know that my Wiseco pistons and RPS clutch arrived in the UK this week from the above order number.
This is the first time I’ve ordered parts from the US and I must admit I was a little worried about them getting lost in delivery. In all I am very happy with the service you provided and will look forward to dealing with you again.
|
|
| Joseph Dell |
| 02/13/2007 |
| ----------------------------------- |
| Kevin has made me a customer for life. I'll call him first before i call anyone else. Prices were better than all others (i had price shopped) and service was excellent. |
|
| Cory Highbarger |
| 02/05/2007 |
| ----------------------------------- |
| Just wanted to thank you guys, Chris Gamboa specifically, for sending some hardware to install a BIC 3" DDP I bought. The hardware fell out sometime during shipment and I ended up getting some stainless bolts the same day I recieved it. By the time I read the E-mail saying you were sending more, the pipe was on the car or I would have let you guys know. Thanks for the effort though. By the way, part is awesome. You guys are the first place I go for stuff now. |
|
| Arshia Saboor |
| 02/05/2007 |
| ----------------------------------- |
| thanks for your help, I have never worked with some one as responsible & helpful as you my friend, thanks. |
|
| Brett Brackett |
| 02/02/2007 |
| ----------------------------------- |
| I ordered a wastegate from the website. They called me right away to tell me that they didnt have the product in stock so they offered me another alternative which is working great and I got the product really fast and has worked flawlessly ever since. They recently called me to follow up and see how I liked the product. Excellent customer service and very personal. I will definetely buy from then again. only thing would be easier to know if something was out of stock before I ordered. But thanks! |
|
| Q Peralta |
| 01/30/2007 |
| ----------------------------------- |
| YOU GUYZ ARE DA SHYTZ!!! SHIPPING IS HELLA FAST!!! TRUST ME, WE'LL DO MORE BUSINESS!!! COUPLE THOUSANDS MORE!!! TRUST ME! just keep up the reliability |
|
| Diedrich Blanco |
| 01/30/2007 |
| ----------------------------------- |
| Great Was Fast And Good
|
|
| Michael Pezzengrilli |
| 01/29/2007 |
| ----------------------------------- |
| EXCELLENT SERVICE ,CONSTANT updates.
|
|
| Andy Ostic |
| 01/29/2007 |
| ----------------------------------- |
| Great job with shipping as usual. Product arrived in less than 24 hours.
|
|
| Jesus Figueroa |
| 01/29/2007 |
| ----------------------------------- |
| Outstanding service. First time I shop at horsepowerfreaks and what an A+ service they provide. Thank you! I will be purchasing more items in the near future!
|
|
| Felix Farinas |
| 01/29/2007 |
| ----------------------------------- |
| Horsepower's website is great and easy to use, the staffs are very accomodating and ensure their customers are always taken cared off. I received my items on time I've already recommended to my colleague to use your company for any future purchases. Thanks a lot,look forward to doing more business with your company. Felix |
|
| Mike Kremer |
| 01/29/2007 |
| ----------------------------------- |
| thanks alot for the great communication and emails
|
|
| Tobias Braun |
| 01/29/2007 |
| ----------------------------------- |
| Thank you guys. Im deeply contented with the order , the immediate answers and the shipping.
|
|
| Kris Kane |
| 01/26/2007 |
| ----------------------------------- |
| Thanks Josh. HorsepowerFreaks' customer service is outstanding! I appreciate the followup. |
|
| efrain aleman |
| 01/25/2007 |
| ----------------------------------- |
| Everything Was Great Thank You Its Installed On The Car Now And Its Better Then I Thought And Delivery Wuz Soo Fast Once Again Thanks |
|
| Harrison Castro |
| 01/24/2007 |
| ----------------------------------- |
| Excellent you are very very kind |
|
| Diedrich Blanco |
| 01/24/2007 |
| ----------------------------------- |
| Great Dont Change A Thing |
|
| Manuel Gutierrez |
| 01/24/2007 |
| ----------------------------------- |
| got it in less than a week, ground from the west coast. Couldn't ask for any better. |
|
| Eddie Poole |
| 01/22/2007 |
| ----------------------------------- |
| Shipping was fast; the packaging as great. Everthing was to my liking.
|
|
| Justin J Powell |
| 01/22/2007 |
| ----------------------------------- |
| Thanks Tom!! Be back soon for another order!!!
|
|
| Slow Moua |
| 01/22/2007 |
| ----------------------------------- |
| Great service
|
|
| Alfred earl Griffith jr |
| 01/22/2007 |
| ----------------------------------- |
| I will order more items soon from Horsepowerfreaks.
|
|
| Herb Brown |
| 01/22/2007 |
| ----------------------------------- |
| I have never had any problems with the expedient shipping from HorsePowerFreaks. My packages have always arrived within the specified time. Tracking the packages is easy via the supplied e-mail tracking numbers.
|
|
| Joshua Dutra |
| 01/22/2007 |
| ----------------------------------- |
| Super fast, thank you!
|
|
| Brandon Smith |
| 01/22/2007 |
| ----------------------------------- |
| Fast shipping!! |
|
| Chad Shelton |
| 01/19/2007 |
| ----------------------------------- |
| Great! |
|
| Bader Dashti |
| 01/19/2007 |
| ----------------------------------- |
| EXCELLENT....keep the good work |
|
| Richard Pereira |
| 01/18/2007 |
| ----------------------------------- |
| Very fast delivery |
|
| JOEY SANA |
| 01/16/2007 |
| ----------------------------------- |
| I'm very impressed and satisfied to my ordered. Excellent job horsepower freak. |
|
| Marcello Arredondo |
| 01/15/2007 |
| ----------------------------------- |
| Very fast shipping! Thanks guys for being an awesome company! I will be buying from you guys again in the near future! THANKS!!
|
|
| Alexander Jun |
| 01/15/2007 |
| ----------------------------------- |
| Hello,
I thank you for the supply!
Very fast and reliably.
In the future I certainly still different autoparts with you to buy.
Yours sincerely
Alexander Jun
|
|
| Will Smith |
| 01/12/2007 |
| ----------------------------------- |
| Thanks a lot Tom. I will be buying again from you.
Will
|
|
| Mat Roberts |
| 01/11/2007 |
| ----------------------------------- |
| My order arrived today, good service cosidering time of year. Will definitely use again. When will you post my humble Ram on the site? Mat Roberts, England |
|
| Tyler Page |
| 01/09/2007 |
| ----------------------------------- |
| Hands down the best company. Will definitely tell everyone to order from here. |
|
| Alexander M. Avara |
| 01/08/2007 |
| ----------------------------------- |
| Shipping was AHEAD of schedule and both items arrived at the same time even when the tracking numbers said they wouldn't. Best shipping I've had with ANY online company, A+!
|
|
| Alex Smith |
| 01/08/2007 |
| ----------------------------------- |
| Just keep up the great work. I love coming here for all my performance auto parts. Thanks guys!
|
|
| Ray Somosot |
| 01/08/2007 |
| ----------------------------------- |
| My order came a day early.
|
|
| Susan Gill |
| 01/08/2007 |
| ----------------------------------- |
| Your customer service ROCKS! (from a mom who had no idea what she was doing!)
|
|
| Mike Riach |
| 01/08/2007 |
| ----------------------------------- |
| Will definately be doing business again, I have a Nissan Skyline and I am forever buying things for it
|
|
| Roger Knepp |
| 01/08/2007 |
| ----------------------------------- |
| great products fast shipping thanks you guys are awsome!!!!
|
|
| Kyle Skopick |
| 01/08/2007 |
| ----------------------------------- |
| fast and friendly communication. good quality packing and fast shipping. will be shopping again in teh future. --- thanks
|
|
| Sandra Wilson |
| 01/08/2007 |
| ----------------------------------- |
| Mr. Hughes:
Thank you very much. That is a very satisfactory resolution of the problem. I really appreciate your attention to this problem, and I hope you can get Amazon to make their page more satisfactory.
Sandra Wilson
|
|
| Fred Wallbillick |
| 01/05/2007 |
| ----------------------------------- |
| The shipping was fast. I got one box after a day and the other a day early. Eric even told me it would be a little while for the UEGO just as a heads up.
|
|
| Bryan Clockel |
| 01/05/2007 |
| ----------------------------------- |
| Was notified when package was shipped with a provided tracking number a++
|
|
| Obed L Brown III |
| 01/04/2007 |
| ----------------------------------- |
| Great shipping even with the third party. It showed up on my birthday and made getting close to the big 3 0 not to bad. Thanks, and I will be back. |
|
| Terri Cone |
| 01/04/2007 |
| ----------------------------------- |
| Thanks for the great service! Terri Cone |
|
| Gretchen Mueller |
| 01/02/2007 |
| ----------------------------------- |
| great service and fast shipping as always.
|
|
| Mark Ferrer |
| 01/02/2007 |
| ----------------------------------- |
| Shipping was very fast and handling was carefully boxed. Thanks. |
|
| Dustin Hunt |
| 01/02/2007 |
| ----------------------------------- |
| It was great
|
|
| Erich Foltz |
| 01/02/2007 |
| ----------------------------------- |
| My package got to me in 2 days and i ordered it UPS ground. Thanks.
|
|
| Peter William Slegg |
| 01/02/2007 |
| ----------------------------------- |
| Was expecting surface shipping in 20-30 days but it arrived in a few days safe and well. |
|
| Naythan Orleans |
| 12/29/2006 |
| ----------------------------------- |
| very fast on shipping i order other stuff from other people and it took nearly three weeks for that stuff i'll be sure to get everything from you guys from now on thanx
|
|
| Carlos Diaz |
| 12/28/2006 |
| ----------------------------------- |
| You guys are awesome!! I know were to get my performance parts for my 2002 Z28 from now on!!
|
|
| Brian Raimundo |
| 12/28/2006 |
| ----------------------------------- |
| It was surprisingly fast! I didn't expect it to be delivered the next day but sure enough, I got it.
|
|
| Patricia Daniels |
| 12/26/2006 |
| ----------------------------------- |
| Very happy, very satisfied. Thank you!!
|
|
| Shawn Gannon |
| 12/26/2006 |
| ----------------------------------- |
| Order actually arrived a day early. Thank you for the wonderful service.
|
|
| Josh Leppo |
| 12/18/2006 |
| ----------------------------------- |
| Shipping was in good time and arrived when specified. Packaging was well done. Shipping was well executed. Thanks again HorsepowerFreaks.com! |
|
| Lyndon Janiskevich |
| 12/18/2006 |
| ----------------------------------- |
| Very good, you guys beat amazon.com, I ordered books and your stuff made it here first. |
|
| Diedrich Blanco |
| 12/18/2006 |
| ----------------------------------- |
| Great. Don't change a thing. |
|
| Carley Hansen |
| 12/15/2006 |
| ----------------------------------- |
| Package seemed to take a little longer than normal, but I think it was just because of all the other packages being shipped this time of year. Overall I am very satisfied with how it all turned out and will definately be back to buy more! |
|
| Jon Schulman |
| 12/15/2006 |
| ----------------------------------- |
| Tom
I appreciate that. I truthfully didn't expect an email back. I will continue to shop with your company as I have in the past and hope things get better from here on. I thank you for the quick response to my survey and appreciate the fact that my opinion matters to your company. Your products and information on your website is unsurpassed as it seems you customer service is as well.
Thanks again,
Jon Schulman
|
|
| Mark Hickman |
| 12/14/2006 |
| ----------------------------------- |
| Thanks for that my friend. Shall be ordering from you shortly. You have been very helpfull. Tell your boss to buy you a beer. |
|
| Adam Chiang |
| 12/14/2006 |
| ----------------------------------- |
| Hi HorsepowerFreaks,
Thanks for the update. No problem on the delays. I know how overseas shipping can be. Thanks for the exceptional service. Greatly appreciated.
-Adam
|
|
| Daralie Kane |
| 12/04/2006 |
| ----------------------------------- |
| Yes, you too. Thanks again for your awesome customer service..... It's really appreciated...
|
|
| James Capps |
| 11/30/2006 |
| ----------------------------------- |
| Thank you for those Volk Racing lug nuts. The shipping was very fast, you will be hearing from me soon. |
|
| Justin Powell |
| 11/28/2006 |
| ----------------------------------- |
| Amazing job once again horsepower freaks! I am going to continue to shop with your site for a long time! Great Service and awesome deals! Thanks again Tom!! |
|
| Eli Katsobashvili |
| 11/21/2006 |
| ----------------------------------- |
| Wow! That's great!
I'm watching the tracking info in the Fedex website as your invoice linked me. I'm truly satisfied by this super fast delivery
and can't wait for the package to come to get the springs on my car! I will join the HorsepowerFreaks showoff gallery when I'm done.
Thanks again!
Cant wait to buy again from you
|
|
| Edward J. Klinard |
| 11/20/2006 |
| ----------------------------------- |
| Very Very Happy! |
|
| Christopher Higa |
| 11/17/2006 |
| ----------------------------------- |
| I just received my parts!!! That was some really fast shipping thank you soo much!!
Thanks
|
|
| Michael Loustaunau |
| 11/14/2006 |
| ----------------------------------- |
| As always you have great customer service that is why i always buy my parts from you..send me a hat so i can promo your site site even more whan i go to the road course tracks (huston MR, TWS, and TMR-Fortworth!!)
|
|
| Yoe Penate |
| 11/13/2006 |
| ----------------------------------- |
| We already received the clutch, everything was perfect we are really happy about your excellent service and I want to congradulate you for your amazing job. I really appreceate everything. Thanks.
|
|
| JoAnne Hudson |
| 11/10/2006 |
| ----------------------------------- |
| Christopher,
Thank you for the update. Superb customer service! And I will remember that in the future!
Please cancel my order and issue me a refund as I can pick up the in-channel design locally.
Thank you again for your help and your 1st rate customer service.
Sincerely,
JoAnne Hudson
|
|
| JOSE RODRIGUEZ |
| 11/10/2006 |
| ----------------------------------- |
| SUPER FAST SHIPPING |
|
| Carla Malan |
| 11/07/2006 |
| ----------------------------------- |
| Wow, awesome. Thank you… what great service! I will be sure to write a testimonial on your website!
|
|
| Kyle Nelson |
| 11/02/2006 |
| ----------------------------------- |
| Hi Kevin Thank you for helping me getting parts for my 93 honda civic. My springs came in today. this was a great suprise. Every time I need parts I always go to your web site because I know the products you have for my 93 are great and long lasting keep up the good work. This web site is a two thumbs up. Go horse power freaks. |
|
| Varendra Ramlakhan |
| 10/27/2006 |
| ----------------------------------- |
| Good day.
I received the package yesterday. Thanks for your prompt response and professional approach.
Thanks again.
Varen
|
|
| Francis de la Pena |
| 10/23/2006 |
| ----------------------------------- |
| Thank you for the quick shipping. I will make sure to refer horsepowerfreaks.com to friends. |
|
| Jeff Choy |
| 10/20/2006 |
| ----------------------------------- |
| Hi Kevin, I wrote a review a few days after the install. So far it's the best system I've installed on my car. Weight, sound, fitment all perfect. HPF has everything, I really like the fair pricing and fair shipping cost. (also very fast shipping) A lot of companies really over charhe on shipping to hawaii. You can bet I'll continue to buy and support HPF. Thanks again. |
|
| Roberto Loucel |
| 10/18/2006 |
| ----------------------------------- |
| Excellent!! Thank you very much, you guys always have the best service!
Regards,
-Roberto Loucel |
|
| Jason Lim |
| 10/18/2006 |
| ----------------------------------- |
| Hey kevin.. Wow i got the item. That was super fast! Well I simply wanna say it's great doing business with you. |
|
| Fabian Allen |
| 10/10/2006 |
| ----------------------------------- |
| On time delivery, very professional. Thanks a lot. |
|
| Juan Funez |
| 10/10/2006 |
| ----------------------------------- |
| Thanks alot Tom. Thanks for the fast response. |
|
| James Chau |
| 10/06/2006 |
| ----------------------------------- |
| I just wanna thank everyone at horsepowerfreaks...my god...you guys have great service...every part i order came in really well packed packaging and boxes...just outstanding...definately a place i'll do business with again...maybe some day i'll drive my turboed matrix out to your shop and thank you all in person...again thank you so much
|
|
| Keith Milford |
| 10/05/2006 |
| ----------------------------------- |
| I received this order yesterday, installed it last night. It has completely transformed and improved the driveability of my car. Thank you very, very much.
Keith Milford
|
|
| John Smith |
| 10/02/2006 |
| ----------------------------------- |
| You guys did a great job on the shipping i got the product before i expected to get it. Thank You for the help i appreciate it.
|
|
| Sean Hollis |
| 09/28/2006 |
| ----------------------------------- |
| I Just pulled the coilovers out of the box ( big smile), they look strong and of good quality. Just want to let you know I appreciate your help and advice, and for the reliable service ( thumbs up ). Much thanks, a pleasure doing business with you, peace |
|
| Jonathan Haynes |
| 09/20/2006 |
| ----------------------------------- |
| Tom,
I appreciate your quick reply and generousity. Thanks again for your time. Take care.
Jonathan
|
|
| Derek Springman |
| 09/19/2006 |
| ----------------------------------- |
| Thanks for shipping everything out as fast as you did. Everything arrived very quickly and all in one piece. Even having to deal with crossing the boarder I still got everything in just 4 days. Thanks guys and I'll be buying more from you in the future for sure! |
|
| Chris Casciola |
| 09/07/2006 |
| ----------------------------------- |
| Shipping was quick. Great service, will definitely do business again!
|
|
| Mark Wilson |
| 09/05/2006 |
| ----------------------------------- |
| I would just like to thank you guys for your prompt delivery on my order. Both orders from you guys have been quick and easy. Thank you. |
|
| Peter Caputo |
| 09/05/2006 |
| ----------------------------------- |
| Kevin!
Thank you for the great service once again!
I most certainly will be calling you in October for a Boost Controller. |
|
| Oleg Mironov |
| 09/05/2006 |
| ----------------------------------- |
| Hi Kevin,
I got the coilovers last Friday - very fast service, thanks a lot! |
|
| Khaleefa Al Romaithi |
| 09/05/2006 |
| ----------------------------------- |
| Thanks alot,
It was realy good. I have received the exactly the product that i was waitting for it and again i would thank you.
Regards,
Khaleefa.
|
|
| Ryan Reider |
| 09/05/2006 |
| ----------------------------------- |
| REALLY QUICK SHIPPING FROM OREGON TO MARYLAND!!! VERY IMPRESSED. HOWEVER THE COURRIER WAS INCOMPETENT AND DELIVERED MY PACKAGE TO HOUSE NUMBER 9 ON A DIFFERENT STREET!!!!!!!!! OH WELL I PICKED UP MY EXHAUST FROM HIM OVER THE WEEKEND. AND THE BEST PART HE ALSO HAS A 350Z AND WAS ASKING ME QUESTIONS ABOUT IT AND I REFFERED HIM TO YOUR SITE!!
THANKS AGAIN,
RYAN REIDER
|
|
| Lance Johnson |
| 09/05/2006 |
| ----------------------------------- |
| Tom, thanks a ton, I really appreciate it.
Lance |
|
| Robert Bagwell |
| 08/31/2006 |
| ----------------------------------- |
| Hey, I just wanted to thank you guys for such an easy process...I've had nothing but troubles when ordering online with the whole shipping thing. You guys helped out tremendously and were as easygoing as you can get. You went out of your way for me. I will continue to use your website when I need things in the near future and I will pass on the word about your company to others. Thaks so much.......
|
|
| Tom Wright |
| 08/30/2006 |
| ----------------------------------- |
| Tom,
Thanks for doing your job so conscientiously!
We will wait for the original bar ordered.
Thanks,
Tom
|
|
| Kelsey Abraham |
| 08/24/2006 |
| ----------------------------------- |
| Thanks guys for your really great service!!!!!!!!!!!!
|
|
| Alain Alba |
| 08/23/2006 |
| ----------------------------------- |
| Tom,
Thanks for keeping me up to date on all the tracking of my purchase...I think I will be dealing with you guys from now on. I was lucky to even receive an E-mail from http://www.******shop.com.
Satisfied Customer,
Alain
|
|
| Rick Ames |
| 08/21/2006 |
| ----------------------------------- |
| I wanted to let you know that I did receive,less than 48 hrs., the install kit for Walbro FP.I certainly wanted to extend my thanks to you and your staff for addressing my issue so quickly.Supra is up and running like a champ.Will not forget your great customer service when I make future purchases. Thanks again, Rick Ames |
|
| Jonathan HoSee |
| 08/17/2006 |
| ----------------------------------- |
| Thank you for your wonderful service! I will definitely order from you guys again! |
|
| Robert Casteel |
| 08/17/2006 |
| ----------------------------------- |
| My order arrived a day ahead of schedule in excellent condition. Components were packed with utmost quality and care. I am very happy with your service. I have not installed the kit yet. (must wait for engine to cool down) I will send additional feedback after I have completed the installation.... THANK YOU! |
|
| Peter Caputo |
| 08/16/2006 |
| ----------------------------------- |
| Kevin!
Thank you so much for your professional and considerate service.
|
|
| Aaron Morelock |
| 08/14/2006 |
| ----------------------------------- |
| Thanks Kevin got them in the mail a couple days ago and just wanted to say you guys rock. thanks for the extra help dude. |
|
| Don Passehl |
| 08/11/2006 |
| ----------------------------------- |
| Just got my Turbo via UPS a few minutes ago. Thanks for the great service!!! I really appreciate it. |
|
| Chryssoula Sultan |
| 08/10/2006 |
| ----------------------------------- |
| Just got the exhaust!! So happy can’t even express. I am definitely spreading the word on this base about how great you guys are!!!
Once again, thanks so much.
Sincerely, a newly devoted customer.
Chryssoula Sultan
|
|
| Pay Crupe |
| 07/31/2006 |
| ----------------------------------- |
| Hey you guys did real nice the order was new and here in like 2 days over the weekend, thanks alot |
|
| Ramon Lima |
| 07/27/2006 |
| ----------------------------------- |
| Kevin,
You have been really helpful and I really appreciate the customer service you've been giving me. |
|
| Gene Rogers |
| 07/25/2006 |
| ----------------------------------- |
| Thanks Tom for your help. |
|
| Patricia McClain |
| 07/25/2006 |
| ----------------------------------- |
| I am really impressed with your staff. They were very helpful & friendly when I placed my order. The guys also called to let me know that they had received my payment & the parts are shipped. I haven't ever dealt with a company that was this curtious. Thanks for all your help. I will continue to shop with you for my sons car parts. KEEP UP THE GOOD WORK!!!!! Thanks again, Patricia & Chevy McClain |
|
| Kim Mehlos |
| 07/24/2006 |
| ----------------------------------- |
| Hi, The survey wouldn't open for me so please add that we are always very content and satisfied with the service at HPF.com :)
|
|
| Anton Galle |
| 07/19/2006 |
| ----------------------------------- |
| Thanks for your quick shipping! I didn´t know that I get my products that fast! And maybe we can make business together again!
Thanks again!
Anton
|
|
| Herrera Joseph |
| 07/19/2006 |
| ----------------------------------- |
| Just wanted to say thanks again. You guys were the only ones that seemed to know what you were talking about. Wasnt for you id still be riding around 4 inches over my tires |
|
| Ron Richardson |
| 07/19/2006 |
| ----------------------------------- |
| Just wanted to say thanks and appreciate the services! check out the exhaust!
|
|
| Jessie |
| 07/16/2006 |
| ----------------------------------- |
| You guys are worth every penny and if I can I will Purchase from you again. Oh by the way the name is Jessie not Jeffie. |
|
| David Rutter |
| 07/13/2006 |
| ----------------------------------- |
| My god Kevin, received the Dub-air Intake today-That is less than 24 hours from when I ordered it from you on the phone. Awesome customer service. Can't wait to put it on tommorrow. Will be using you for many more needs in the future. |
|
| John Worley |
| 07/12/2006 |
| ----------------------------------- |
| Sorry, I don't have net access from work to take the survey, but you guys are great! Each time I have ordered through hpf it has been great. Thanks for the excellent customer service.--- John Worley |
|
| Ezra Maynard |
| 07/11/2006 |
| ----------------------------------- |
| My forwarder got the intercooler from fedex today. Thanks yet again for all your help. Next month I will place an order for some larger injectors then the apexi fuel management computer. Hopefully I can add a few more horses to my sled! Hear you soon! |
|
| Ray-an Arcega |
| 07/10/2006 |
| ----------------------------------- |
| Kevin
Thank you! I appreciate your hard work! |
|
| Paul Robinson |
| 07/03/2006 |
| ----------------------------------- |
| THANK YOU VERY MUCH!!!!
(bad day the other day!)
Paul |
|
| Ian Maxie O |
| 06/30/2006 |
| ----------------------------------- |
| Thank you very much for keeping me posted on all of the details regarding my products arrival. I will post good reviews about your services and customer satisfaction. I am looking forward to recieving my air intake. |
|
| Doug Long |
| 06/26/2006 |
| ----------------------------------- |
| Exhaust arrived today in good shape …
Thanks so much for following-up & making sure it got out the door in time !!
- A Happy New Customer
|
|
| Chris Walton |
| 06/22/2006 |
| ----------------------------------- |
| I have made three purchases from you guys in the last couple of weeks, and I must say that your website, communications, and customer service are about the best that I have come across in a long time. Thanks for giving me a little more confidence in the internet shopping department. You definately will have my continued business in the future. |
|
| Rob Howell Jr |
| 06/21/2006 |
| ----------------------------------- |
| Thanks very much for the constant updates, I do appreciate it.
Thanks again!
-Rob
|
|
| Jeffrey Chang |
| 06/21/2006 |
| ----------------------------------- |
| Hey Kevin,
Thanks for all the help! I just received the Tanabe exhaust today (high-flow cat last week). I'll probably be looking into a blow off valve soon so I'll let you know once I'm ready for it.
|
|
| Nathan Wiblin |
| 06/20/2006 |
| ----------------------------------- |
| Hi,
I have been meaning to send you an e-mail and thank you for extremely quick turn around on the AFR meter.
If I am going to buy anything else I will use you blokes.
Thank you,
Nathan
|
|
| Shane Cogar |
| 06/16/2006 |
| ----------------------------------- |
| Thank you very much for all your help. You've been very informative. Thank you again. I'll refer you to anyone at any time. |
|
| Anson |
| 06/15/2006 |
| ----------------------------------- |
| Thank you for the e-mail.. I just recieved the side skirt today..Thanks for the great communication and fast delivery.. I'm very pleased with you're business and the great help...
Thanks again
Anson
|
|
| Patricia Daniels |
| 06/12/2006 |
| ----------------------------------- |
| Thank you, you guys are great. I wish all companies on the net would work with the customer as well as yours did. I will pass your company on to my friends and let them know about you!!
Thanks again,
Patricia
|
|
| Frank Harvey |
| 06/12/2006 |
| ----------------------------------- |
| Hey just got the timer in the mail today, its already in the car n runnin!
you have been such a big help. ill recommend u guys to anyone! Thank again, Frank
|
|
| Michael Bridges |
| 06/07/2006 |
| ----------------------------------- |
| Awesome service.........what mail service will you be using for ground (UPS, FEDEX, USPS)?? Thank you again!! |
|
| Don Francis |
| 06/05/2006 |
| ----------------------------------- |
| Kevin was extremely helpful and polite about my inquiry and order! His attention to courtesy and customer satisfaction was very impressive. Its great that he as well as your company still believe in that highest of priorities in running a successful business! Look forward to dealing with him again in the future! |
|
| Huy Do |
| 06/05/2006 |
| ----------------------------------- |
| Thank you Kevin for the super great customer service. |
|
| Michael Liang |
| 06/01/2006 |
| ----------------------------------- |
| This is to inform you that my good friend - Michael has received your goods in a good condition. He was very happy about your products and he wanted me to tell you that thanks for all your great help and good services which you have provided.
Once again, thanks a millions Josh and hope that I could deal with you again soon....
Take care and have a great day!! |
|
| Bill Kim |
| 05/30/2006 |
| ----------------------------------- |
| Thank you,
I'm responding to let you guys know that while your listed prices may not be the best on some products, your service, tracking, and just general information that you give your customers is UNPARALLELED. I am currently wishing I had bought my Greddy turbo kit from you guys because I am being screwed by another company right now. If I manage to get my money back from them, you can rest assured it will go to you.
Thanks for your efforts!
Bill |
|
| Dane Vind |
| 05/25/2006 |
| ----------------------------------- |
| Thanks very much for correcting this mistake. I look forward to continued business with HorsepowerFreaks.com.
Dane
|
|
| Van Ngo |
| 05/23/2006 |
| ----------------------------------- |
| Tom,
I just got your voicemail. Thanks for the follow-up; it's very much appreciated. Your company seems very professional. I faxed over the information asked for in order to bypass the signature requirement. I hope it's adequate.
One comment if I may: It would be nice to be able to see the shipping costs before having to purchase. If one can, please disregard.
Regards,
Van Ngo
|
|
| Matt Hogan |
| 05/22/2006 |
| ----------------------------------- |
| I just wanted to let you guys know that i recently installed the weapon-r headers i purchased from you, for my 1999 mercury cougar, and i couldn't be happier. The car runs smoother, quicker and the engine looks better for it. Thanx for all your help, with all the products I've ordered through you guys, you are always perfect. |
|
| Shintaro Iwata |
| 05/18/2006 |
| ----------------------------------- |
| Dear sir,
Thank you for your kind information.
I feel you and your compnay are reliable because you informed me of the status even I did not ask to do that.
I wait this system but please follow up the Vibrant to speed up the shipping.
Just this is my personal experience, I was waiting other system by other internet shop arround 1 month but it was failed part (deformed and parts missing).
I returned the product but still I have not been reimbursed yet.
Thank you for your kind understanding.
RGDS
Shintaro
|
|
| Randy Hirt |
| 05/18/2006 |
| ----------------------------------- |
| Thank you so much for your help and for your extremely great communication, you guys are the best when it comes to customer communication!!!!!!! I love buying from your store because its so much less of a hassle than buying from other sites, who seem to constantly leave their customers in-the-dark about everything!!! Thanks again!!! ~Randy Hirt
|
|
| Jon Key |
| 05/18/2006 |
| ----------------------------------- |
| Kevin, you guys are the shizz. I received the stuff today. man it looks good. You guys are top notch! I have been checking around and every auto store is filled with idiots. I really appreciate a company that knows what customer service is. keep it up!
|
|
| Fue Yang |
| 05/12/2006 |
| ----------------------------------- |
| holy crap!? i love you guys man!! thanks a bunch! you got my next business thats for sure! thanks!!!!
Fue
|
|
| Dustin Hager |
| 05/09/2006 |
| ----------------------------------- |
| Thats fine. Thank you for the update! You guys are great! I won't hesitate to use your site for future orders.
|
|
| Mark Johnson |
| 05/05/2006 |
| ----------------------------------- |
| Very good job!
|
|
| Robert Donahue |
| 05/05/2006 |
| ----------------------------------- |
| Hi Tom, I got my order today. Thank you for your help with this.
Time to play.
Robert Donahue |
|
| Mark Zunino |
| 05/05/2006 |
| ----------------------------------- |
| Order received! Thanks alot for the followup you guys are great!
|
|
| Warren D'Souza |
| 05/04/2006 |
| ----------------------------------- |
| You guys rock. Thanks so much.
|
|
| John Nguyen |
| 05/02/2006 |
| ----------------------------------- |
| HorsepowerFreaks,
You guys did a phenomenal job of the products that you guys shipped. In fact, you guys surpassed my expectations. Extremely quick shipment of the product and it even shipped a day before the expected delivery date also which was even more enticing to me. When I proceeded to open up the link to take the survey, my window wouldn't just load so I decided to email back with my feedback. Thanks!
|
|
| Aaron Shepherd |
| 05/01/2006 |
| ----------------------------------- |
| Hi Josh You guys are on the Ball . Thanks for the good work. |
|
| John Rosario |
| 05/01/2006 |
| ----------------------------------- |
| Thanks for the updates, the brakes arrived on Friday. They seem to be in great shape, and are on there way to be installed. I really do appreciate the level of service and concern that you showed me with this particular sale. A truly A+ experience, which is greatly appreciated. |
|
| Danny Martin |
| 05/01/2006 |
| ----------------------------------- |
| Everything was fine. I installed the Wade deflector last week and showed it off to all of my Ridgeline Owners Club friends at a club meet on Saturday. I also posted images of the install on the www.ridgelineownersclub.com under “Wade deflector installed”. I recommended your company as the place to buy Wade items. Thanks for your follow up.
|
|
| Bryan Meredith |
| 04/27/2006 |
| ----------------------------------- |
| Thank you guys so much, the intake arrived earlier than stated, I appreciate the prompt service, you guys are the best!!!! |
|
| Kenneth LamYan |
| 04/26/2006 |
| ----------------------------------- |
| Thanks for keeping me informed. I really appreciate it. Most sales personnel usually don't. Thanks again. I will surely do business with you/horsepowerfreaks.com again.
Kenneth
|
|
| Anthony Rice |
| 04/24/2006 |
| ----------------------------------- |
| hey kev, I just want to say thank you for all you help and with keeping me informed about my orders. Ill be looking forward to doing alot more business with you and horse power freaks.
Thanks Again
|
|
| Bill Dewees |
| 04/24/2006 |
| ----------------------------------- |
| No need for a tracking number. Everything arrived just fine. Thanks for the great service.
Bill |
|
| Moises Muniz |
| 04/20/2006 |
| ----------------------------------- |
| Thanks for the update. You guys are always great.
Moises Muniz |
|
| Mike Deluise |
| 04/19/2006 |
| ----------------------------------- |
| i just have to say one thing about horsepowerfreaks.com, i have never dealt with an online company that is more reliable, trustworthy, and flat out easy to use. i order you guys ship, simple as that. if you ever make some sort of sticker or even window logo that you would like me to put on my car to advertise for you i would be glad to. it is not every day that a person can have this much satisfaction from an online company.
thanks once again for the incredible service. |
|
| Kenneth Dwinnells |
| 04/19/2006 |
| ----------------------------------- |
| Dear sirs,
Received the shipment last week and all is well. Thanks for the prompt service.
Thanks,
Kenneth Dwinnells |
|
| Dustin Hager |
| 04/18/2006 |
| ----------------------------------- |
| Thank you for the update! It's nice to find an online parts store that actually communicates when there is a back order or when there is a shipping delay... lol. I really appreciate it!
|
|
| Roman RedLeaf |
| 04/13/2006 |
| ----------------------------------- |
| Tom,
Thanks for all of the help. I really appreciate it.
|
|
| Jean-Pierre Bilodeau |
| 04/13/2006 |
| ----------------------------------- |
| So... We forget It Please Cancel THe fuel pump. Thank you very much for your help and excellent service.
|
|
| Joseph |
| 04/13/2006 |
| ----------------------------------- |
| Ben, I recieved my pulley about 2-3 days ago.
Thanks for keeping me updated with all the info.
Be buying from Horsepower Freaks again real soon.
THANKS! |
|
| Patrick Thull |
| 04/05/2006 |
| ----------------------------------- |
| Hello,
I received the clutch! No need to worry about the shipping number :) Thanks for the great service though, I will definitely be a return customer.
Sincerely,
Patrick Thull
|
|
| William B. Rushing |
| 04/05/2006 |
| ----------------------------------- |
| You have been absolutely helpful the past two days. Thank you! I'll be leaving an excellent feed back report once I get everything. I will also tell my friends about you guys and others!
Thanks again!
|
|
| Mike Cottle |
| 04/05/2006 |
| ----------------------------------- |
| First off i'd like to say thanks to the whole crew at horsepowerfreaks...I do 90% of my business with them and they've treated me great since day 1...A special thanx goes out to BEN for helping me through the big ordeal with the eyebrows...he helped me resolve the issue and did everything he could to help me... Sincerely A Customer for life, |
|
| Matt Rizzolo |
| 03/30/2006 |
| ----------------------------------- |
| Thank you for the update, even though this transaction has taken longer than expected, I appreciate that you have kept me informed and have fulfilled your promises. I look forward to buying from you again.
|
|
| Jeffrey Davidson |
| 03/29/2006 |
| ----------------------------------- |
| Thanks Dude !
Great Work ! You're the Best ! See ya at NOPI in Sept. in ATL |
|
| Juan Wilkinson |
| 03/27/2006 |
| ----------------------------------- |
| I really appreciate your help that you gave me.I thank you very much for that.I wish you and the company great sucess and keep up the excelent work. |
|
| Will Anthony |
| 03/10/2006 |
| ----------------------------------- |
| Tom,
Thanks alot for the updated information. I'm not used to this kind of dedication to a customer. It's great! I look forward to my stuff, and I thank you for keeping up on the status of my parts.
Thanks!
Will |
|
| Elin Andersson |
| 03/10/2006 |
| ----------------------------------- |
| Hi Ron!
I just wanted to say thanks for the great service and the fast shipping!! |
|
| David Belt |
| 03/08/2006 |
| ----------------------------------- |
| Wow! You guys did and incredible job! I am very pleased w/ the product. HorsepowerFreaks was easy to work w/ and shipped the product very quickly. Good job. I look forward doing business w/ you guys in the future.
David B. |
|
| Michael Morris |
| 03/03/2006 |
| ----------------------------------- |
| Got it-thanks Ron! You are the best! |
|
| Desira Roy |
| 02/24/2006 |
| ----------------------------------- |
| Hey,
Thank you so much for everything. I can't wait to see the grills...thats the only thing that hasn't come. Thanks for the shirts also. My car looks so much better now and sounds better too.
Thank again,
Desira Roy from New Mexico |
|
| Craig Ellis |
| 02/20/2006 |
| ----------------------------------- |
| Hey Guys.
I just got back into town last night. I greatly appreciate you keeping me up to date the way you guys did. I'll be making any future purchases with you guys just by the fact that you communicate, unlike other businesses who dont.
Thanks again!!
Craig Ellis
|
|
| Cheryl Wells |
| 02/13/2006 |
| ----------------------------------- |
| Thank you, Tom you give great customer service!! |
|
| Chris Shackleford |
| 02/13/2006 |
| ----------------------------------- |
| I just wanted to say what a great experience to order parts from HPFs.The shipping was fast and you keept me updated with the status of my order. I will order the rest of my parts from you. I havnt got to install them yet due to the snow we just got in the north east but I will keep you updated. Thanks again for the great service. |
|
| Chris Smolinski |
| 02/03/2006 |
| ----------------------------------- |
| Tom,
Thank you so much for being so helpful and cooperative. I have never dealt with a business that has handled the situation in such a timely fashion as you and been willing to take business on a personal level as such.
Thanks again,
Chris Smolinski
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| Roger LaRue |
| 02/02/2006 |
| ----------------------------------- |
| Howdy: I received the Banks Stinger exhaust system yesterday for my Jeep Wrangler Unlimited and it looks great. I hope to get it installed this Saturday. Thanks a lot for the quick response. It's nice to see parts shipped the very next day after ordering them. I'm looking forward to the other half of my order - AEM Brute Force intake - and my new Jeep will be set up just right.
Thanks again,
Roger LaRue Burlington, WA |
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| Mike Arecco |
| 02/02/2006 |
| ----------------------------------- |
| Hey ben i recieved all the parts except for the gauge pod which is said to be coming tomorrow. thanks for the help and working with the other companies to get me my parts. |
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| John Pointer |
| 02/01/2006 |
| ----------------------------------- |
| Thank you all very much for your help in this matter. It has been an absolute pleasure doing business with HPF.com your sales team is second to none.
Again thanks.. |
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| Eric Steffanci |
| 02/01/2006 |
| ----------------------------------- |
| Lets do it Tom!! Thanks for all your help. You make spending money easy.
Eric Steffanci
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| Shuai Chen |
| 01/27/2006 |
| ----------------------------------- |
| i am not sure if i post in the right place. however, i would like to thank Ben, Ambor, and last but not the least Josh. thank you guys for the help. you guys are the best. hope you guys can see this message. |
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| Richard Pandolfo |
| 01/25/2006 |
| ----------------------------------- |
| To the Vendors that are having Customer Service issues...
You should look here to see how it's done!
Thanks again!
Rich |
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| Scott Piepel |
| 01/24/2006 |
| ----------------------------------- |
| Thanks a bunch Tom for all your help. Im gonna lay it out for anyone who has not ordered from HPF before... These guys kick ass. despite slow shipping from the manufacturer (not HPF's fault) Tom was great, he did everything he could to get my parts to my door ASAP. the second time i called as soon as i told him my first name he knew exactly what order it was, and with the volume you do online, this impressed me greatly. thanks for the help again, and you WILL have more of my business in the future. -Scott |
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| Amos |
| 01/19/2006 |
| ----------------------------------- |
| Amber,
Amos here =) Just received the package from Fedex this morning! Everything
is in place and well packed. As usual, HPfreaks never disappoints!
Especially when you have Amber processing the orders =)
Will look forward to my car install and more orders to be placed with you
soon!
Regards,
Amos |
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| Jon Stefanik |
| 01/19/2006 |
| ----------------------------------- |
| Hello Tom,
I have received the module today. I must say it looks very good. The instruction packet is very well done. I will be at the shop tomorrow. I hope to have time to get the module installed. Thank you and your staff for all of your help. I will do a very honest test of your product. Should I have any questions on the install, I will contact you. Once again thank you.
-Jon R. Stefanik
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| John Heinonen |
| 01/18/2006 |
| ----------------------------------- |
| Hi,
Thank you for the great service and all the fantastic products!
John
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| Matt Ball |
| 01/11/2006 |
| ----------------------------------- |
| Thanks Tom,
You guys are great, I just put my clutch disk in last night and so far it feels great. I look foward to doing business with you again.
Thanks,
Matt
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| Dario Torino |
| 01/10/2006 |
| ----------------------------------- |
| Hi Amber, I received goods today. All right. I don't know if you will read this email, anyway I want to thank you for assistance you supplied me during this lapse of time. Hope listen you again.
Dario |
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| Wes Lewis |
| 01/04/2006 |
| ----------------------------------- |
| This part was here when I got home and now I feel like a real tool for my email before. You guys have always done a great job getting parts to me. Sorry for the post holiday flare-up. I am back on my meds and will not be "one of those customers" anymore.
Thanks again, you guys do great work.
Wes Lewis
|
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| John Salvio |
| 12/29/2005 |
| ----------------------------------- |
| Chris, I finally started the car tonight. Everything is great. It runs beautiful. So far its perfect, although i dont have wheels to bring it for a test drive. Thanks for all the help, and i just wanted to let you know we finally got it together.
Thanks Again |
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| Daniel Cordon |
| 12/28/2005 |
| ----------------------------------- |
| As always - Thanks for the updates! Hope you're having a great (and
busy) Holiday season.
-Dan
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| Andras Kerenyi |
| 12/22/2005 |
| ----------------------------------- |
| Hello Amber,
I had got the HKS cam gears, this is a very professional product! Shortly I have all things for the 7A-GE engine.
Thank you very much the lot of help! In Hungary salesmen are not so ready to help.
Best regards,
Andras Kerenyi
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| Craig Mayville |
| 12/21/2005 |
| ----------------------------------- |
| Thanks a lot Jeff. I really appreciate your help and the amazing deal you gave me.
Thanks again,
Craig
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| Eugene Van |
| 12/20/2005 |
| ----------------------------------- |
| Hello Amber
Just thought I’d let you guys know that I have received the parts listed below. I liked to thank everyone involved for the prompt delivery and the assistance when I required them.
Much appreciated. Will definitely recommend anyone to you guys and you will definitely hear from me again in future.
Regards
Eugene Van
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| Jukka Vuorinen |
| 12/20/2005 |
| ----------------------------------- |
| Hi Amber...
Payment done, should be on Your account in next few days. Let me know if it doesn't come.
regards: Jukka
ps. nice to do busines with You again, will tell nothing but good to my friends about You. |
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